Customer Service
Existing customers, click here to log in to your account.- Our goal is to get to know you, your practice, and your needs. We believe customer loyalty is earned and we pledge to provide you with the service you deserve.
- We believe that receiving your orders should be swift and effortless. Accordingly, we utilize both United Parcel Service and the US Postal Service and we guarantee that orders placed before 3 PM Pacific Time will be shipped out the same day and will be delivered within 3 days.
- We offer simple flat rates for our standard 3-day shipping options, and orders over $200 are always shipped with no shipping charge. A full range of expedited shipping methods are available upon request.
- On most products, buy 11 (of any one product) and get the 12th for FREE - offered to every practitioner, everyday.
- Call PCHF during business hours and you will never experience an automated phone system. Instead you will be greeted by one of our friendly team members ready to take your order and provide any support you may need.
- Feel free to ask questions about our products or your patients' health issues. Our supportive staff can answer questions and provide sound advice - often immediately, and always within 24 hours.
- In some cases, we can customize formulations and modify existing formulas to meet specific patient needs.
- Contact us for additional information.